Here you will find the answers to the most frequently asked questions.
If your audio-heart is still missing something - just write us using the contact form.
Why do I get a download link from SOURCEGATE when I have purchased DRoOM! ?
To use DRoOM! you have to install our free launcher SOURCEGATE. With it you have direct access to your files, your freebies, news and much more. Everything in one place for you!
Why am I getting a warning message while trying to install SOURCEGATE for Mac?
Awesome that you decided to become a part of our CLIPMODE journey! Unfortunately, our Apple Developer certificate is not working at the moment - but we are working on changing that for you ASAP, so your installation process will be smoother. We assure to you, our launcher SOURCEGATE is a safe and secure application that you can install without any worries. To do so, go to your system settings under security and allow SOURCEGATE to open. Unfortunately you ll have to do this workaround until our certificate works properly - until then we thank you for your patience and effort :)
Is SOURCEGATE free of charge?
Our launcher SOURCEGATE is of course free of charge. It's your gate to all your important resources, like our tools, freebies, news, tutorials etc..
Where are my DRoOM! files?
First of all, thank you for shopping with us. You have really good taste ;) Your DRoOM! files can be found in our SOURCEGATE Launcher in the products tab. Just download SOURCEGATE via your email download link, install it and register for free. After that you can download your DRoOM! files.
Why is DRoOM! no Plug-In?
Plug-ins require a lot of maintenance (regular updates, etc.) and are sensitive to errors. They also require more CPU. That's why we have developed a simpler and smarter solution for you with the DRoOM! Files.